• Help Desk Specialist

    Job Locations US-DC-Washington
    Clearance Required Ability to Obtain Public Trust
    Job ID
    # of Openings
    Information Technology
    Full Time
  • Overview

    Fulcrum is seeking a Help Desk Specialist to support our customer.


    Provides depot (walk-in) Tier 2 support for end-user computing devices. Provides 508 compliance/requirements support.

    • Perform Tier 2 desktop support
    • Perform support for 508 and assisted technology h/w and s/w"


    Minimum Qualifications:

    • 3+ years’ experience supporting help desk functions, including support walk-in/desk side support service

    Desired Qualifications:

    • HDI, A+ desired


    • Associates Degree or minimum of 5 years of additional experience in lieu of degree

    Clearance Requirements:           

    • Able to obtain a Public Trust Clearance


    Physical Demands - The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds.


    EOE- Fulcrum is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. EOE of Minorities/Females/Veterans/Disability

    “CJ”  *MON*


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